FIXED: Saillogger plugin fails to install on Venus OS v3.62
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@wrwakefield, sorry to hear the problems you encountered. v3.62 and Saillogger Plugin 4.2.1 should work alongside other plugins, we also use v3.62 ourselves and run many additional plugins beyond Saillogger. It’s possible that Signal K became corrupted in the process; have you tried restarting the Cerbo GX completely? If you did and it didn’t work, completely removing it and re-configuring may be the best thing to do.
This will require root access to Cerbo GX though. Instructions are here but please read the warnings carefully.
Please follow these steps after obtaining root access:
- Stop Signal K process (Toggle off Signal K in Venus OS menu) - This is important
- SSH into Venus OS
- Delete the Signal K directory by issuing the command rm -rf /data/conf/signalk
- Exit ssh by exit or closing the terminal
- Start Signal K process
This will give you a fresh, brand new Signal K instance. That also means all your previous configuration will be lost. You will need to download the Signal K plugin again and configure it. Make sure you wait long enough for installing the plugin and do not interrupt it. It can take longer than 30 minutes.
Let us know if this helps.
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Thank you for your detailed response.
RE: rebooting the Cerbo: I have performed numerous cold and warm boots of the Cerbo during this process with the same end results.
Before seeing your response, I was pondering performing a ‘factory reset’ [and only that] on the Cerbo.
I am considering this in case other aspects of my Cerbo GX Mk2 Venus install also have issues I haven’t noticed yet… [All seems to perform normally sans the app store install/upgrade issue in SignalK…]
Your suggestion is a good one and more surgical in that it only resets SignalK. Do you know if Victron’s reset also deletes the SignalK directory [as per your SSH command?]
Since we are full time cruisers, and since we are on the cusp of shoving off again for a few months into very remote areas, I am being cautiously pragmatic in an effort to avoid bricking the Cerbo through my ineptitude. [It can take weeks to receive packages up here…]
Thanks again for your time.
Cheers, Bill
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Hi @wrwakefield ,toggling Signal K on or off doesn't delete the Signal K configuration. We haven't explicitly tested the factory reset but pretty sure it would wipe out Signal K configuration as well.
We regularly delete the Signal K config to test out things from scratch, it has never caused an issue but of course operating on the CLI requires diligence. Just make sure "Signal K" toggle is off before you delete that directory. I don't think it is a showstopper if you don't but it is safer to do so.
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Hi @wrwakefield ,toggling Signal K on or off doesn't delete the Signal K configuration. We haven't explicitly tested the factory reset but pretty sure it would wipe out Signal K configuration as well.
We regularly delete the Signal K config to test out things from scratch, it has never caused an issue but of course operating on the CLI requires diligence. Just make sure "Signal K" toggle is off before you delete that directory. I don't think it is a showstopper if you don't but it is safer to do so.
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I am happy to report back that everything is now working as it should [SignalK, etc.] after performing a Victron ‘factory reset’ on my Cerbo GX Mk2 running Venus 3.62.
Saillogger is now upgraded to 4.2.1 [~45min install time] and I was able to install the derived-data plug in as well. [Now that I have derived the required value for true wind direction, I can add to Windy’s collection of Wx data.]
I have no doubt that I would have accomplished the same [SignalK] results following your suggestion of SSH deleting the SignalK config file, but decided to use Victron’s full reset to rule out any other lurking issues that I hadn’t noticed. [After all, I hadn’t done anything with SignalK myself, but somehow the original install had issues.]
I look forward to leveraging SignalK on my boat; inspired in no small part by your excellent example of what can be accomplished.
Thank you for all of your guidance.
Warm regards, Bill
SV Denali Rose
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I am happy to report back that everything is now working as it should [SignalK, etc.] after performing a Victron ‘factory reset’ on my Cerbo GX Mk2 running Venus 3.62.
Saillogger is now upgraded to 4.2.1 [~45min install time] and I was able to install the derived-data plug in as well. [Now that I have derived the required value for true wind direction, I can add to Windy’s collection of Wx data.]
I have no doubt that I would have accomplished the same [SignalK] results following your suggestion of SSH deleting the SignalK config file, but decided to use Victron’s full reset to rule out any other lurking issues that I hadn’t noticed. [After all, I hadn’t done anything with SignalK myself, but somehow the original install had issues.]
I look forward to leveraging SignalK on my boat; inspired in no small part by your excellent example of what can be accomplished.
Thank you for all of your guidance.
Warm regards, Bill
SV Denali Rose
@wrwakefield I had no doubts that everything would be fine. These guys at Saillogger are very concrete and good. Hurray!
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Hi @SV_Atlas, a factory reset should be the last resort. First, try a clean install of Signal K—step‑by‑step instructions are in this post: https://community.saillogger.com/topic/111/new-install-wont-start/2?_=1753236272577
Let us know if that doesn’t resolve the issue or if you need help with any of the steps
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