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  3. Suddenly not getting a log entry when arriving at a destination - last entry is “underway

Suddenly not getting a log entry when arriving at a destination - last entry is “underway

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  • J Offline
    J Offline
    joyride
    wrote on last edited by
    #1
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    • adminA Offline
      adminA Offline
      admin
      wrote on last edited by
      #2

      Hi @joyride , are your instruments and Internet on?

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      • J Offline
        J Offline
        joyride
        wrote on last edited by
        #3

        Absolutely. Shows as updated 20 secs ago. But no log entry since Sept 23rd. We even moved the boat to pump out and change slips. Nothing.

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        • J Offline
          J Offline
          joyride
          wrote on last edited by
          #4

          image.jpeg

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          • adminA Offline
            adminA Offline
            admin
            wrote on last edited by
            #5

            Hi @joyride , not sure what happened here but it clearly didn't mark the trip start, so that was the issue but not sure when. Were the instruments on and was Saillogger receiving the position reports then?

            When you leave the dock again, please check if Saillogger sees your position and in about 15 minutes recognizing you as being underway.

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            • J Offline
              J Offline
              joyride
              wrote on last edited by
              #6
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              • J Offline
                J Offline
                joyride
                wrote on last edited by
                #7
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                • J Offline
                  J Offline
                  joyride
                  wrote on last edited by
                  #8

                  Weirdly I. Got the log entry for the location we left (arrived there 9/23) right after we left today. Anchor down in new location - running log still says underway but the app clearly knows we are anchored in our new location. Just no running log entry.

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                  • J Offline
                    J Offline
                    joyride
                    wrote on last edited by
                    #9

                    This has now been fixed - thank you Saillogger for addressing the issue.

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